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SERVICES
Home > Services
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How do I schedule a tour?Go to “Contact Us” on our website or email to request a tour.
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Do I have to use a caterer from your Preferred Vendor List?We allow our clients to choose their own caterer. They must be full-service and approved by our management team first. There is also a kitchen fee associated with this decision!
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Can I have a DJ or a Band?Yes, we welcome both. We do have recommendations.
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Can I have catered food dropped off?Yes Food can be dropped off as you need to have someone here to receive it. As we Don’t handle any food items.
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Do you have a parking lot?Leveled up event venue and design does have ample parking.
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What are your BYOB Restrictions?There is no BYOB
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Are tables and chairs included in your rental price?Yes, we include 8 rounds, 4 6ft rectangle tables, clear chavari dining chairs, and 4 Bar tables. Just ask for a list of our inventory.
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Is there Wifi available in the space?Yes, we have commercial-grade WiFi.
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Do you have a sound system we can use?No you have to Bring your own speaker
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Can we set up custom decorations?Yes, within limits. We ask that you do not use nails, screws, etc., and that you remove the décor at the end of your event. You will need to hire an insured professional for any installation that involves a ladder. All outside tables and chairs must be felt padded and the utmost care must be taken when loading into our venue.
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Do you allow DIY floral?We have recently changed this policy. You may handle the floral decor on your own as long as it is being installed and taken away by friends or family members who are prepared to take on the task at the end of the night.
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Are there hotels nearby?.
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How long is our rental window? When can we start setting up?We offer a 10-hour event window for wedding events which includes setup and breakdown for weekend dates. We have a 12:00 am curfew on Friday and Saturday, and an 11:00 pm curfew Sunday-Thursday. The event should end one hour before the rental window ends. If you would like to set up earlier than the contracted time you can access the space for 125.00/hr.
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Can we have our stuff dropped off the day before? How about picking up the day after?We take it on a case-by-case basis but usually, we are booked with events back-to-back. Please plan to have everything dropped off and picked up on the same day.
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Can we ship packages to your venue?Unfortunately, we are not set up to receive packages. Please ship your items to the nearest FedEx for in-store pickup.
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Is your space handicap accessible?Yes, it is fully accessible, including all four multi-person restrooms.
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Do you have a coat room?We have coat racks but no designated coatroom.
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Do you have a bridal suite?We do not have a bridal suite. Wedding parties take advantage of our content room.
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Are there any restrictions on the type of event?We do not allow ticketed events.
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Do you have a kitchen?We have a Kitchenette.
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Do you have an event planner on staff?Our team is available to help throughout the process but we cannot take the place of a day-of coordinator. There will be a Leveled Up representative on-site throughout the entirety of your event but we are only facilities management.
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Do you allow shots?Along with the rest of Chicago's stand-alone venues, our liquor licensing does not permit this. We recommend looking into restaurants with private spaces if you'd like to include this type of beverage in your festivities.
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Do you allow food trucks or street-side activities?We can accommodate 1 food Truck.
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